Global Payments Pay by Link

Terms and Conditions
Privacy Policy

End User License Addendum
Last Updated: March 21, 2023


This End User License Addendum, together with Global’s privacy notice and the Acceptable Use Policy attached hereto as Exhibit A (collectively the “Addendum”), adds additional terms and conditions to the Merchant Agreement between you (either an individual or a legal entity) and Global Payments Direct, Inc., a New York corporation (“Global”). The terms of this Addendum apply to (i) your use of Global Payments Pay by Link, including both the Pay by Link Web web-based interface and the Pay by Link Mobile software application, (ii) any Enhancements (as defined below), and (iii) any associated documentation ((i), (ii), and (iii) are collectively the “Application”). 

The terms of this Addendums shall control in the event of any conflict between the terms of this Addendum and your Merchant Agreement. 

By installing, accessing or using the Application you agree to be bound by the terms of this Addendum.  If you do not agree to the terms of this Addendum, Global is not willing to license any right to use or access the Application to you and you may not install, access, use or copy the Application. 

Global reserves the right, in its sole discretion, to modify, update, add to, discontinue, remove or otherwise change this Addendum at any time and without prior written notice to you. The most recent version of this Addendum shall be available online or via the Application. It is your responsibility to periodically check the Addendum for changes. If you do not wish to continue using the Application following any change made by Global to this Addendum, you may terminate this Addendum and your use of the Application in accordance with Section 5.

APPLICATION ACCESS AND USE LICENSE

The Application is licensed to you, not sold. Except for the limited license granted in this Addendum, Global and its licensors retain all right, title and interest in the Application, all copies thereof, and all proprietary rights in the Application, including copyrights, patents, trademarks and trade secret rights. 

1. GRANT OF LICENSE.  This Addendum grants you the following rights, as applicable:

  • License. In exchange for any fees charged under separate invoice and conditioned on your continued compliance with this Addendum, Global grants you a royalty free, revocable, nontransferable, nonexclusive license during the Term to use the object code version of the Application for the purpose of installation and use on hardware devices (to be provided by you) solely for use within your organization in connection with payment processing services provided by Global or one of its authorized gateway service providers. 
  • Enhancements. Global reserves the right to upgrade, enhance, change or modify the Application at any time in its sole discretion (“Enhancements”). Any Enhancements made available to you by Global, if any, will be subject to the terms of this Addendum, except to the extent that conflicting or more restrictive provisions are agreed upon in future agreements relating to such Enhancements. 
  • Third Party Components.  The Application and future Enhancements may contain certain third party components (“Third Party Components”) which are provided to you under different terms and conditions than this Addendum, or which require Global to provide you with certain notices and/or information. Global will identify such third party components in a reasonable manner (and shall include any associated license agreement, notices and other related information therein) delivered with the Application or future Enhancements.  Your use of each Third Party Component which contains or is accompanied by its own license agreement will be subject to the terms and conditions of such other license agreement, and not this Addendum.  Notwithstanding the foregoing, the following terms and conditions apply to all “Third Party Components”: (i) all Third Party Components are provided on an “AS IS” basis; (ii) Global will not be liable to you or indemnify you for any claims related to the Third Party Components; and (iii) Global will not be liable for any direct, indirect, incidental, special, exemplary, punitive or consequential damages with respect to the Third Party Components.  Except as may be provided in the LICENSE.TXT file(s), your sole and exclusive remedy with regard to any defect, claim, or other dispute relating to the Third Party Components is to cease use of such components. 
  • Third Party Websites and Services. The Application may interact with websites and services offered by third parties that are not affiliated with Global and over which Global has no control (“Third Party Services”). Any use of or interaction with Third Party Services is at your own risk and you hereby agree to (i) comply with all terms of service or other agreements applicable to the Third Party Services and (ii) indemnify and hold harmless Global from any claims arising from your breach of such terms of service.
  • Term.   The license will commence on the date you first download the Application or accept this Addendum, whichever is earlier, and continue in effect until it is terminated as provided in Section 4 (Termination).

2. LIMITATIONS ON LICENSE.  The license to the Application granted to you in this Addendum is restricted as follows: 

  • Limitations on Copying and Distribution.  You may not copy or distribute the Application except to the extent that copying is necessary to use the Application for purposes set forth herein.  You may make a single copy of the Application for backup and archival purposes.
  • Limitations on Reverse Engineering and Modification.  You may not reverse engineer, decompile, disassemble, modify or create works derivative of the Application or use the Application to create any competing product. You may not alter or modify any disabling mechanism which may be resident in the Application.
  • Sublicense, Rental, and Third Party Use.  You may not assign, sublicense, rent, timeshare, loan, lease or otherwise transfer the Application, or directly or indirectly permit any third party to use or copy the Application. 
  • Proprietary Notices.  You may not remove any proprietary notices (e.g., copyright and trademark notices) from the Application. You must reproduce the copyright and all other proprietary notices displayed on the Application on each permitted back-up or archival copy.
  • Use in Accordance with Documentation.  All use of the Application shall be in accordance with its then current documentation.
  • Compliance with Applicable Law. You shall be solely responsible for ensuring that your use of the Application is in compliance with all applicable federal, provincial,  and local laws, and rules and regulations, including without limitation Canada’s anti-spam legislation (“CASL”). 
  • Confidentiality.  You acknowledge and agree the Application and associated documentation constitute valuable proprietary and confidential information and intellectual property (collectively, the “Proprietary Information”) of Global or its licensors.  You may not use or disclose the Proprietary Information without Global’s prior written consent, except disclosure to and subsequent uses by your employees and contractors who have a need-to-know, provided such employees and contractors have executed written agreements restricting use or disclosure of Proprietary Information that are at least as protective as those set forth in this Addendum.  You agree to use at least the same degree of care in protecting the Proprietary Information as you use to protect your own similar information, but in no event less than reasonable care.  You acknowledge that due to the unique nature of the Proprietary Information, Global will not have an adequate remedy in money or damages in the event of any unauthorized use or disclosure of its Proprietary Information.  In addition to any other remedies that may be available in law, in equity or otherwise, Global shall be entitled to obtain injunctive relief to prevent such unauthorized use or disclosure.  You shall not use any information or data disclosed by Global in connection with this Addendum to contest the validity of any Global intellectual property.  Any such use of Global’s information and data shall constitute a material, non-curable breach of this Addendum.

3. MAINTENANCE SERVICES.   Global may from time to time provide you with any Enhancements that Global distributes to its other customers generally without additional charge.  If Global distributes any Enhancement as an option or new product for which it charges an additional fee, it will make such option or new product available to you on the same terms as it offers generally to other similarly situated customers.  Global will provide reasonable telephone support to assist you in resolving problems encountered in the use of the Application, in Global’s judgment, are attributable to the Application.  Such support will be provided during Global’s normal business hours, Monday through Friday, excluding Global’s regularly scheduled holidays.

4. TERMINATION.

  • Term of Addendum. This Addendum is effective as of the date you download the Application and shall last until terminated as permitted herein (the “Term”).
  • Breach of Addendum.  Without prejudice to any other rights, Global may terminate this Addendum at any time without prior written notice if you fail to comply with any of the terms and conditions of this Addendum. 
  • Infringement Claims.  In the event of a claim of intellectual property infringement by any third party relating to the Application (“Infringement Claims”), Global reserves the right to immediately terminate this Addendum and the rights granted hereunder.  In such event, Global shall refund a pro rata portion of any prepaid fees.
  • No Longer Obtaining Processing Services.  This Addendum shall automatically terminate in the event you no longer receive the payment processing services provided by Global under the Merchant Agreement.
  • Termination for Convenience.  You may terminate this Addendum at any time by discontinuing use of the Application, complying with your termination obligations set forth below, and providing Global written notice. Global shall have no obligation to provide any refund due to any termination for convenience. 
  • Licensee’s Termination Obligations.  In the event of any expiration or termination of this Addendum for any reason, you must remove all copies of the Application and all of its components from all of your systems, and destroy all related media and documentation, if any.  The license granted to the Application will automatically terminate on expiration or termination of this Addendum.

5. LIMITED WARRANTY.  Global warrants the physical media and documentation, if any, provided with the Application to be free of defects in materials and workmanship under normal use for a period of ninety (90) days from the date you purchase the license of the Application.  If Global receives notification within the warranty period of defects in materials or workmanship, and such notification is determined by Global to be correct, as your sole and exclusive remedy Global will make commercially reasonable efforts to replace the defective media or documentation. All warranty claims not made in writing within the warranty period shall be deemed waived. The warranty provided in this Section is solely for your benefit and you shall have no authority to extend the warranty to any third party.  Global shall not be liable for failures caused by third party hardware and software (including your own systems), misuse of the Application, or your negligence or willful misconduct.   

6. WARRANTY DISCLAIMER.  EXCEPT AS PROVIDED IN SECTION 5 (LIMITED WARRANTY), THE APPLICATION AND MAINTENANCE SERVICES ARE PROVIDED ON AN “AS AVAILABLE,” “AS IS” BASIS.  TO THE MAXIMUM EXTENT PERMITTED BY LAW, GLOBAL AND ITS LICENSORS DISCLAIM ALL WARRANTIES WITH RESPECT TO THE APPLICATION AND MAINTENANCE SERVICES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, TITLE, MERCHANTABILITY, QUIET ENJOYMENT, QUALITY OF INFORMATION, AND FITNESS FOR A PARTICULAR PURPOSE.  GLOBAL DOES NOT WARRANT THAT THE APPLICATION WILL MEET YOUR REQUIREMENTS, OR THAT THE OPERATION OF THE APPLICATION WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE APPLICATION WILL BE CORRECTED.  NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY GLOBAL SHALL CREATE ANY ADDITIONAL GLOBAL WARRANTIES OR IN ANY WAY INCREASE THE SCOPE OF GLOBAL’S OBLIGATIONS HEREUNDER. 
THE APPLICATION MAY BE USED TO ACCESS AND TRANSFER INFORMATION OVER THE INTERNET.  YOU ACKNOWLEDGE AND AGREE THAT GLOBAL DOES NOT OPERATE OR CONTROL THE INTERNET AND THAT: (I) VIRUSES, WORMS, TROJAN HORSES, OR OTHER UNDESIRABLE DATA OR SOFTWARE; OR (II) UNAUTHORIZED USERS (E.G., HACKERS) MAY ATTEMPT TO OBTAIN ACCESS TO AND DAMAGE YOUR DATA, WEB‑SITES, COMPUTERS, OR NETWORKS.  GLOBAL SHALL NOT BE RESPONSIBLE FOR SUCH ACTIVITIES.  YOU ARE SOLELY RESPONSIBLE FOR THE SECURITY AND INTEGRITY OF YOUR DATA AND SYSTEMS AND YOUR USE OF THE APPLICATION.

7. LIMITATION OF LIABILITY.  TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL GLOBAL OR ITS SUPPLIERS/LICENSORS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, INDIRECT DAMAGES, OR ANY OTHER DAMAGES, WHICH SHALL INCLUDE, WITHOUT LIMITATION, DAMAGES FOR PERSONAL INJURY, LOST PROFITS, LOST DATA AND BUSINESS INTERRUPTION, ARISING OUT OF THE USE OR INABILITY TO USE THE APPLICATION, EVEN IF GLOBAL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES (WHETHER SUCH DAMAGES ARISE IN CONTRACT, TORT INCLUDING NEGLIGENCE, OR OTHERWISE).  IN ANY CASE, THE ENTIRE LIABILITY OF GLOBAL AND ITS SUPPLIERS/LICENSORS ARISING FROM THIS ADDENDUM FOR ALL DAMAGES OF EVERY KIND AND TYPE (WHETHER SUCH DAMAGES ARISE IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE) SHALL BE LIMITED TO THE INITIAL LICENSE FEE PAID BY YOU, IF ANY, FOR THE APPLICATION. IT IS EXPRESSLY UNDERSTOOD AND AGREED THAT IN THE EVENT ANY REMEDY HEREUNDER IS DETERMINED TO HAVE FAILED OF ITS ESSENTIAL PURPOSE, ALL LIMITATIONS OF LIABILITY AND EXCLUSIONS OF DAMAGES SET FORTH HEREIN SHALL REMAIN IN EFFECT.

8. INDEMNITY.  You agree to indemnify, defend and hold harmless Global and its parent and their respective officers, directors, shareholders, agents, affiliates, and licensors from and against any and all third party claims of any kind (along with attorney’s fees and litigation costs) arising out of, resulting from, or in connection with your breach of this Addendum or your use of the Application, including due to any claim of infringement arising from combination of the Application with any hardware, software, or other intellectual property not provided by Global.

9. GENERAL. This Addendum constitutes the entire understanding and agreement between Global and you with respect to the transactions contemplated in this Addendum and supersedes all prior or contemporaneous oral or written communications with respect to the subject matter of this Addendum, all of which are merged in this Addendum.  In particular, if you are a current licensee of the Application from Global, this Addendum shall supersede your existing license agreement and that agreement shall be of no further force or effect. In the event that any part of this Addendum is found invalid or unenforceable pursuant to judicial decree, the remainder of this Addendum shall remain valid and enforceable according to its terms.  Any failure by Global to strictly enforce any provision of this Addendum will not operate as a waiver of that provision or any subsequent breach of that provision.  The following provisions shall survive any termination or expiration of this Addendum:  Sections 2 (Limitations on License), 4 (Termination), 5 (Warranty Disclaimer), 7 (Limitation of Liability), 8 (Indemnity), 9 (General), 11 Additional Terms Applicable on the Android Market/Google Play), and 12 (Additional Terms Applicable to iOS Devices).  Global may assign any of its rights or obligations hereunder as it deems necessary.  

10. AUTHORIZATION.  By downloading, installing, accessing, or using the Application, you indicate that you have the authority to bind yourself and your organization to the terms of this Addendum.

11. ADDITIONAL TERMS APPLICABLE ON THE ANDROID MARKET/GOOGLE PLAY. Global and you both agree and acknowledge that neither Google Inc., nor any of its subsidiaries or affiliates (“Google”), are a party to this Addendum, and you will look to Global for any recourse, and not Google. To the extent you use the Android version of the Application, you agree to be bound by the then-current Android Market Terms of Services as found on Google’s website (http://www.google.com/mobile/android/market-tos.html) and the Google Play Terms of Services (located at https://play.google.com/about/play-terms.html). You acknowledge that Google has no obligation whatsoever to furnish any maintenance and support services with respect to our Services. To the extent there is a conflict between any of the terms contained herein and those set forth in either the Android Market Terms of Services or Google Play Terms of Service, the Android Market Terms of Services or Google Play Terms of Services, whichever is applicable, will prevail and govern.

13. ADDITIONAL TERMS APPLICABLE TO IOS DEVICES. Global and you both agree and acknowledge that neither Apple Inc., nor any of its subsidiaries or affiliates (“Apple”), are a party to this Addendum, and you will look to Global for any recourse, and not Apple. To the extent you use the iOS version of the Application, you agree to be bound by the then-current Apple Media Services Terms and Conditions as found on Apple’s website: https://www.apple.com/ca/legal/internet-services/itunes/ca/terms.html. You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to our Services. To the extent there is a conflict between any of the terms contained herein and those set forth in the Apple Media Services Terms and Conditions, the Apple Media Services Terms and Conditions will prevail and govern.

14. LANGUAGE. The parties hereby acknowledge that they have required this Addendum and all related documents to be drawn up in the English language. Les parties reconnaissent avoir demandé que le présent contrat ainsi que les documents qui s’y rattachent soient rédigés en langue anglaise.

EXHIBIT A
Acceptable Use Policy

  • You may not: 
  • use the Application in an unlawful manner, for any unlawful purpose, or in any manner inconsistent with these terms, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, such as viruses, or harmful data, into the Application or any computer system;
  • infringe Global’s intellectual property rights or those of any third party in relation to your use of the Application, including by the submission of any material;
  • transmit any material that is defamatory, offensive or otherwise objectionable in relation to your use of the Application;
  • use the Application in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users; or
  • collect or harvest any information or data from any service or Global’s systems or attempt to decipher any transmissions to or from the servers running any services used by or with the Application.


Privacy Notice
Last Updated: January 9, 2024
Global Payments (“Global Payments,” “us”, “we” or “our”) values your privacy, and is committed to protecting your personal information. We provide a secure payment technology solution generated via Apps or Sites view (our “Services”) for our merchants (our “Customers”) that enable their customers (“End Users”) to make eCommerce payments using a pay link. 
In this Privacy Notice (“Notice”), we describe how we collect, use, and share personal information about our Customers and their End Users through the Services, websites (“Sites”), and mobile applications (“Apps”) where this Notice is posted. Our Customers may also provide their own privacy notices on the Sites and Apps, as appropriate. 

This Notice provides an overview of the possible circumstances in which we interact with your personal information through our Sites and Apps as a processor and service provider on behalf of our Customer. If you have any questions about our processing of your personal information, please contact us at privacy@globalpay.com.

In this Notice, we provide information about:
 

  • PERSONAL INFORMATION WE COLLECT AND HOW WE USE IT
  • HOW WE SHARE PERSONAL INFORMATION
  • TRANSFERRING PERSONAL INFORMATION GLOBALLY
  • HOW WE PROTECT AND DISPOSE OF PERSONAL INFORMATION
  • COOKIES AND OTHER TRACKING TECHNOLOGIES
  • CHILDREN UNDER 18
  • YOUR LEGAL RIGHTS
  • OTHER INFORMATION
  • HOW TO CONTACT US

 
PERSONAL INFORMATION WE COLLECT AND HOW WE USE IT
Global Payments collects two different categories of personal information:

  • The personal information of our Customers or potential customers (“Customer Information”), and
  • The personal information of End Users who use Services provided at the direction of our Customers (“End User Information”).

Global Payments uses these categories of personal information differently because while we have a direct relationship with our Customers and therefore may determine why and how to handle Customer Information, our relationship with End Users is indirect and based on our relationship with our Customer. We only handle End User Information in accordance with our Customer’s instructions. 

If you are an End User who has a relationship with one of our Customers, and have a question about how your personal information is collected, used, or shared, or would like to exercise any rights you may have with respect to your personal information, please contact the Customer directly.

We will only collect, use, and share personal information where we are satisfied that we have an appropriate legal basis to do so. Subject to consent if required by law, we may collect the following categories and types of Customer Information as relevant to the Services:

  • Identifiers (such as name, telephone number, shipping information, cookies email address, or other specific identifiers related to your use of the Service),
  • Information protected against security breaches such as name, financial account information), 
  • Commercial information (such as your access and purchase history, the products and services we provide to you),
  • Internet/electronic activity (see “Cookies” for additional information).

How we use your personal information.  We use your personal information to provide the Services.  In providing the Services, we may use your personal information for the following business purposes:

  • Create, maintain or provide service for your account,
  • Process or fulfill requests from you,
  • Respond to customer service requests from you,
  • Verify your information,
  • Process payments,
  • Undertake activities to maintain the quality, safety or integrity of the Services,
  • Market to our Customers, subject to their consent if required by applicable law,
  • Maintain data security including detecting and responding to security incidents and protecting you, and us, from fraud,
  • Monitor our Sites including gathering usage data and other analytic information that enables us to maintain and improve the Services,
  • Other uses that are required for us to meet our legal, contractual or regulatory requirements, and
  • Other uses as directed by Customers and subject to their privacy notices.

Lawful basis for processing.  As a data processor and service provider, we process End User personal information solely for the purpose of providing the Services consistent with our contractual obligations to our Customers.  If you are in a country where consent is the legal basis for processing of personal information, please see the Consent section of this agreement for additional disclosures about the basis for processing personal information.

Sources of personal information.  We collect personal information from the following sources:

  • Information that you provide:  We collect personal information that you provide when you set up an account, use the Services, or communicate with us.  For example, if you create an online account, then we may request your name, contact information and payment information.
  • Information collected from third parties:  We may collect information about you from third parties in the course of providing our Services to you.  For example, we may collect personal information like your name, contact information from the Customer with whom you are interacting directly.
  • Information collected through technology:  When you visit our Sites or Apps (or when you use any of our Services) we may collect certain information about your location, usage, computer or device through technology such as cookies (see below for more information on cookies). 

Data anonymization and aggregation.  Subject to your consent if required by law, we may anonymize or aggregate your personal information in such a way as to ensure that you are not identified or identifiable from it, in order to use the anonymized or aggregated data.  For example, we may use anonymized or aggregated data for statistical analysis including to analyze trends, for product development, and for risk assessments and cost analysis. We may share anonymized or aggregated data with our parents, subsidiaries, affiliates or with other third parties.

This Notice does not restrict our use or sharing of any non-personal, summarized, derived, anonymized or aggregated information.

HOW WE SHARE PERSONAL INFORMATION
We share your personal information in the manner and for the purposes described below:

  • With third-party service providers.  For example, we share personal information with payment service providers who help manage payment technology solution for our merchants including the ability to pay by link on Sites and Apps. These third-party service providers have agreed to confidentiality restrictions and have agreed to use any personal information we share with them, or which they collect on our behalf, solely for the purpose of providing the contracted service to us, and
  • With banks and payment providers to authorize and complete card payments
  • With other service providers, including logistics services providers (for shipping packages), when necessary.

We do not sell your personal information for monetary compensation.

We may also disclose personal information about you if we believe such disclosure is necessary to comply with laws, respond to lawful requests and legal process, or to protect or defend our rights, safety or property (including to enforce our agreements, notices, and terms of use).  We may disclose personal information if needed to protect the health or safety of individuals.

TRANSFERRING PERSONAL INFORMATION GLOBALLY

Your personal information may be transferred to and stored in the United States or in another country outside of the country in which you reside, which may be subject to different standards of data protection than your country of residence.  Your personal information may also be stored in the cloud.
 

Consistent with the instruction provided to us from our Customer, we will take appropriate steps to ensure that transfers of personal information are in accordance with applicable law, are carefully managed to protect your privacy rights and interests and limited to countries which are recognized as providing an adequate level of legal protection or where alternative adequate arrangements are in place to protect your privacy rights.

HOW WE PROTECT AND DISPOSE OF PERSONAL INFORMATION 

We take seriously our responsibility to protect the security and privacy of your personal information. We maintain administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

Any suspected attempt to breach our notices, policies, or procedures, or to engage in any type of unauthorized action involving our information systems, is regarded as potential criminal activity. Suspected computer mischief may be reported to the appropriate authorities.

Please remember that communications over the internet such as emails are not secure. We seek to keep secure all confidential information and personal information submitted to us in accordance with our obligations under applicable laws and regulations. However, like all website operators, we cannot guarantee the security of any data transmitted through the internet.

Data Retention.  When we no longer need your personal information to provide the Services (or to comply with applicable legal or regulatory retention requirements), it will be securely deleted or de-identified in a manner that ensures you cannot be re-identified.

COOKIES AND OTHER TRACKING TECHNOLOGIES

A “cookie” is a text file that is stored to your browser when you visit a website.
Unique device identifiers like IP address or UDID recognize a visitor’s computer or other device used to access the internet.  Unique device identifiers are used alone and in conjunction with cookies and other tracking technologies for the purpose of “remembering” computers or other devices used to access the Sites and Apps. 

The cookies that we may use on the Sites fall into the following categories:

  • Strictly Necessary Cookies. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions taken by you such as logging in or filling in forms. You can set your browser to block or alert you about these cookies, but blocking them may impede the functionality of the Sites.
  • Performance Cookies. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
  • Functionality Cookies.  These cookies enable the Sites to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies then some of these services may not function properly.
  • Targeting or Advertising Cookies. We do not set targeting cookies on End User facing Sites where this Notice is posted. However, our Customers may set these cookies on End User facing Sites for their own purposes and subject to their own privacy notice.

How to Delete or Block Cookies
On some Sites, when technically feasible, we will enable tools to help you make choices about cookies.  You may also delete or block cookies at any time by changing your browser settings.  You can click “Help” in the toolbar of your browser for instruction or review the cookie management guide produced by the Interactive Advertising Bureau available at www.allaboutcookies.org.  If you delete or block cookies, some features of the Sites may not function properly.

 

CHILDREN UNDER 18
We do not knowingly solicit business from Customers under the age of 18.  Any Customer use of the Service to collect personal information from persons under the age of 18 is subject to such Customer’s own privacy notice.

 

YOUR LEGAL RIGHTS

If you are an End User who uses Global Payments for the purpose of engaging with our Customers and have questions about legal rights you may have with respect to your personal information collected by our Customer, please consult the Customer with which you have a relationship.

Subject to certain exemptions, and in some cases dependent upon the processing activity we are undertaking, some of our Customers, including European Union residents and residents of the state of California, may have certain rights in relation to their personal information. These rights may include:

 

Individual (Data Subject) Rights

What does this mean?

Right to be informed/Right to Know

You have the right to be provided with clear and easy-to-understand information about how we use your personal information. This is why we are providing you this Notice and we may provide other forms of notice, as appropriate or required by law, in the Services.

Right to access personal information You have the right to access and receive a copy of personal information we hold about you.

Right to data portability

In some circumstances, you have the right to receive the personal information you request from us in a format that is user-friendly and enables you to transfer it to another provider.

Right to rectification You have the right to correct or update your personal information if it is outdated, incorrect or incomplete.
Right of erasure/deletion/right to be forgotten” In some circumstances, you have the right to have your personal information erased or deleted.
Right to object to, restrict, or suspend processing of personal information

You may object to processing of personal information that is based on legitimate interest.  You may withdraw consent for processing that is based on consent (this includes the right to opt out of direct marketing).

Right not to be subject to automated decision making You may have the right not to be subject to decision making which may have an adverse effect on you and which was based on automated processing of personal information.
Right to information about cross-border transfers You have the right to obtain a copy of documents related to the safeguards under which your personal information is transferred outside the EU.
Right to complain to a supervisory authority

You have the right to contact the data protection authority in your country to complain about our data protection and privacy practices.

Right to opt-out of the sale of personal information You may request that we do not sell your personal information to third parties.
Right to equal service and prices (“non-discrimination”) Your choice to exercise your privacy rights will not be used as a basis to discriminate against you in services offered or pricing
Right to damages You may have the right to claim compensation if you suffered damages due to inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized use of personal information.

CONSENT
When consent for processing of personal information is required by local law, you will be presented with this Notice (alone or in conjunction with additional notices and disclosures).  When you choose to submit your data after having been presented this Notice, you agree you have read and understood this Notice and expressly consent to the processing of your personal personal information in the manner and for the purposes provided in this Notice.
You also authorize us to disclose your personal information to third parties, whether local or foreign, when such disclosure is necessary to enable the services and the third party has entered into an agreement which requires it to provide reasonable security measures to protect the personal information.
Consenting to this Notice does not waive any of your rights under the applicable data protection laws.


OTHER INFORMATION
Changes and Updates.  We reserve the right, in our sole discretion, to modify, update, add to, discontinue, remove or otherwise change any portion of this Notice, in whole or in part, at any time.  When we amend this Notice, we will revise the “last updated” date located at the top of the document.  We will also take reasonable steps to ensure you are made aware of any material updates including providing you direct communication about such changes or providing a notification through the Services, as appropriate.   The most current version of this Notice will be available on the Sites and Apps and will supersede all previous versions of this Notice.

HOW TO CONTACT US

If you are an End User who has a relationship with one of our Customers and have a question about how your personal information is collected, used, or shared, or would like to exercise any rights you may have with respect to your personal information, please contact the Customer directly.

For other questions about this Notice, or if you are a Customer and want to exercise your rights as described in this Notice, you may contact us as follows:

Global Payments Direct Inc.
Attn: HSC Global
1 Heartland Way
Jeffersonville, IN 47130
privacy@globalpay.com 

Finally, if you designate an authorized agent to make a rights request on your behalf, we request that you notify us of such designation by contacting us using the methods listed above.