In an attempt to keep pace with competitors, banks must recognise that collaboration between payment players and cloud service providers will help drive frictionless, more secure digital experiences for consumers.
This study highlights this as of paramount importance in a world where resilient commerce through contactless interactions – at scale – is key.
According to a McKinsey survey, banks that use technology to transform customer experiences have increased customer satisfaction by 15 to 20%, reducing cost to serve by 20 to 40%, and boosting conversation rates and growth by 20%.
Download your copy of the Finextra Research Impact Study to learn how financial institutions, retail issuers and new market entrants can realise the benefits of reliable and innovative solutions for the payments industry at scale.
We’re combining Global Payments’ TSYS issuer platform solutions with Amazon Web Services' (AWS) cloud technologies and infrastructure to support issuers, no matter their size, anywhere in the world.
We’re building industry-leading, cloud-based processing solutions to enable payment services that keep issuers ahead of change, spanning the entire lifecycle of payment issuing and management.
Keep up with your customers’ demands more easily than ever through our collaboration of industry leaders that delivers innovation at scale in the secure environment you have come to expect with API-centric products and microservices.